Business
Managed IT
24x7 monitoring, patching and backup for a fixed monthly price, so the network stops being something you think about.
Managed IT detailsAvondale, Arizona · Family owned since 2005
We take the side panel off.
Computer repair, hand-built machines and managed IT for homes and small businesses across the Phoenix Metro. You get told what actually failed, what it takes to fix, and what we would do if the machine were ours.
On the record
Twenty-one years in Avondale.
JCO has been the computer shop for Avondale and the west Phoenix Metro since 2005, and it is still family owned and operated. The sign says Commercial and Residential, and it means it: the same bench handles a household laptop and a small business network.
- out of 5 across 88 Google reviews
4.8
out of 5 across 88 Google reviews
- trading in Avondale since
2005
trading in Avondale since
- network monitoring on managed plans
24/7
network monitoring on managed plans
- 9:00 AM to 6:00 PM, closed Sunday
Mon to Sat
9:00 AM to 6:00 PM, closed Sunday
How it works here
Most shops hand the machine back with a total. We hand it back with an explanation.
You are told what failed
A laptop that will not boot is usually a failed part, not a failed drive, and those are two very different conversations. We find out which one you have before anyone talks about money.
You get the options, including the cheap one
We will not price gouge the way the big box stores do, pushing you to throw away the old and buy the latest replacement. Sometimes the right answer is a part and an hour. Sometimes it is recovering your files and letting the machine go.
It gets treated like ours
With every repair, upgrade and implementation we try to do it the way we would do it for ourselves. That is the whole business, and after twenty-one years it is still the reason people come back.
Three benches, one shop
Everything from a stuck laptop to a monitored network.
JCO runs three genuinely different lines of work out of the same unit in Avondale. Whichever one you need, it is the same team and the same bench.
- Repair & Data RecoveryLaptops, desktops and workstations diagnosed plainly, and files recovered even when the machine itself is finished.Repair
- Custom PC BuildsHand-built on the Avondale bench for gaming, work, video editing and design. Allocation, assembly, testing and QA all in house.Custom builds
- Networking, Wi-Fi & VoIPWired and wireless networks, WISP and public hotspots, and phone systems that hold up when the office fills.Networking
- Alarm & Video SecurityAlarm and camera systems on the Alarm.com platform, with a dedicated cellular connection that survives a cut line.Security
- Esports & LAN CentreThe Avondale LAN floor since 2018, plus turnkey build-out for cyber cafes, arenas and university esports rooms.Esports
Built in house
A custom machine never leaves the bench until it has been through all four stations.
Inventory allocation, assembly, testing and quality assurance are all done here in Avondale. Nothing is drop-shipped half-built, and nothing goes out untested.
01
Allocation
Parts are picked for the actual workload, whether that is gaming, video editing, graphic design or a workstation that has to run all day.
02
Assembly
Every machine is hand-built by a technician, with the cable runs dressed properly. Tidy cable management is not vanity, it is airflow and it is serviceability later.
03
Testing
The machine is run before it is yours, under the kind of load it will actually see, so a marginal part fails here rather than in your first week.
04
Quality assurance
A final check before it is handed over, with over a decade of custom builds behind the checklist.
Come and find us
A real shop, with a real door, in Avondale.
12725 W Indian School Rd, Suite B-101. Bring a machine to the counter, or have a certified technician come to you or pick it up remotely. Whichever saves you the most time.
In their words
4.8 out of 5, across 88 reviews.
These are unedited from the Google listing. The thing customers mention most often is not speed or price, it is being told plainly what was wrong.
Absolutely hands down the best computer guys ever! They are thorough and efficient. They take the time to go the extra mile and their prices are not bad either!! I work from home so my computer is extremely important to me, I wont trust anyone else!!
Fast service and helpful. Replaced PC cooler and completely rebuilt my son's PC. My son thought he ruined his build and Sing was able to rebuild and make it look great. My son was so happy he cried in excitement. Recommend this place for any PC parts or repairs.
They took the time to explain what was wrong with my laptop, my options to transfer the files etc.. JCO Computers were friendly and knowledgeable throughout the whole process. I would definitely use them again.
Absolutely AMAZING! Their customer service, technical knowledge and ability are the model for not only Computer services but other industries as well. Sing and Adrian have continually surpassed every expectation.
Straight answers
The questions people actually ask at the counter.
JCO Computers is at 12725 W Indian School Rd Suite B-101, Avondale, AZ 85392, on the north side of West Indian School Road. The shop is open Monday to Saturday, 9:00 AM to 6:00 PM, and closed Sunday. You can reach the bench on (480) 626-8585.
Usually, yes. A machine that will not boot is very often a failed part rather than a failed drive, and the drive itself can be read and transferred even when the laptop is beyond repair. Bring it in and a technician will diagnose it, tell you plainly what has failed, and lay out your options before any work starts.
It is a fixed monthly price for looking after your network rather than waiting for it to break: 24x7 monitoring, proactive maintenance, patching for operating systems and third-party software, layered security with managed antivirus and firewall monitoring, tracked backups, and a help desk with remote access for day-to-day interruptions.
Yes. Every machine is hand-built in the Avondale shop, and inventory allocation, assembly, testing and quality assurance are all done in house. JCO has been building custom computers for over a decade for gaming, work, video editing and graphic design.
Both. The shop sign reads Commercial and Residential, and it means it. Home users bring in laptops and desktops for repair, upgrades and data recovery, while small and medium businesses across the Phoenix Metro run managed IT, networking, VoIP and security through the same team.
Either. Certified technicians can visit you on-site or handle the work remotely, which saves both sides time and money on anything that does not need hands on the hardware. Call (480) 626-8585 and say which suits you.
Yes. JCO Gaming has been running in Avondale since 2018, with gaming stations open to walk-ins and a history of community tournaments. The same team also designs and builds LAN centres, cyber cafes, esports arenas and university esports rooms end to end.
Since 2005. It is family-owned and operated, and it holds a 4.8 star rating across 88 Google reviews.
Avondale and the Phoenix Metro
Tell us what it is doing.
A dead laptop, a network that keeps dropping, a build you have been planning for months. Call the shop and you will get a technician, not a script.