Business IT
Managed IT Services
Total IT support that provides stability and peace of mind, all for a fixed monthly price. 24x7 monitoring and a help desk you can actually reach.
What the Fixed Monthly Price Actually Watches
Network monitoring runs around the clock over SNMP, Syslog and Traps, with NetFlow, sFlow and IPFix traffic analysis behind it. Security is layered rather than single-point: managed antivirus, firewall configuration monitoring, and backup jobs that are tracked rather than assumed to have run. Coverage spans Windows and Mac machines, networking hardware, your website, DNS records and email servers, so the plan does not stop at the desktops in the office.
Why the Bill Doesn't Change When Something Breaks
Cyber-attacks cost businesses an average of three million dollars in 2018, according to the Ponemon Institute, a figure JCO Computers cites on its own IT services page. Most of that cost traces back to something that sat unpatched or unwatched long enough to become expensive. Proactive maintenance and patch management, both for the operating system and for third-party software, exist to keep small problems small, and the help desk and remote access exist so a day-to-day interruption gets handled without a separate invoice.
JCO Computers has run managed IT for Avondale and Phoenix Metro businesses since 2005, family owned and operated throughout.
How it starts
From First Call to a Fixed Monthly Bill
01 · Call or email
Tell us what's running
A quick rundown of your machines, your network, and where things have been slow or breaking.
02 · Baseline check
A technician looks at what's actually there
Windows and Mac machines, networking hardware, your website, DNS records and email servers, checked before anything gets proposed.
03 · Monitoring goes live
24x7 monitoring and layered security
SNMP, Syslog and Traps for the network, NetFlow, sFlow and IPFix for traffic, managed antivirus, firewall configuration monitoring, and backup jobs that are tracked rather than assumed.
04 · One fixed bill
Patching, help desk and proactive maintenance
Operating system and third-party patch management, a help desk with remote access for day-to-day issues, and ongoing IT consulting, all under one predictable monthly price.
Questions